Welcome to On Yer Bike.

A little bit about us.

On Yer Bike was established in Peterborough in 1970. We are a 'Traditional', family run business which has gone from strength to strength over the years, due mainly to hard work and offering excellent service. Our customers refer to us as a 'Proper Bike Shop'. We offer the kind of service that the larger stores can't (or don't want to). If there is anything that you need but can't find on our website, just get in touch with us through the CONTACT page and we will do our best to supply the item. After nearly 40 years of trading we have accumulated a vast array of goods, too many to list on our site. You will also notice that we offer more 'run of the mill' products than most online cycle shops. If you want a basic £2.99 pump, a shopping basket to hook on your handlebars, or just a new pair of cotter pins, we will be more than happy to oblige. And remember;

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. You can pay by Credit or Debit Card, or by PayPal. All Transactions are carried out over a SECURE SERVER

We encourage you to feel comfortable using your credit card to purchase goods on our site. If you wish, you may also send us a Postal Order or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise. Cheques should be made payable to 'On Yer Bike'

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Delivery Information

Delivery charges are calculated either on a per-product basis or total order basis. The delivery charge will be displayed once you reach the checkout but before you commit to placing an order

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.