Delivery

All available delivery options will be shown during checkout. Not all delivery options are available all the time. The most popular options are shown below and apply to orders placed before 2pm:

• FREE-on orders over £20
• £1-on orders under £20
• UK only
• Royal Mail 2nd Class
• Order before 2pm for delivery in 2-4 business days
• Monday to Friday

• Applies to all UK orders
• Royal Mail 1st Class
• Order before 2pm for delivery in 1-2 business days
• Monday to Friday

Overseas Orders:
We currently charge a flat rate of £12.95 for overseas deliveries. Due to the extra time and paperwork involved in processing overseas orders we are unable to offer cheaper rates for smaller orders.
Most overseas orders are sent via Royal Mail AirSure which is a tracked service which aims to deliver within 4-8 working days. However, due to the UK no longer belonging to the EU, some overseas deliveries can get held up by customs and take considerably longer to arrive.
There is a weight limit of 2kg on overseas deliveries.

VAT on Overseas Deliveries:
We do not charge VAT on orders sent outside the UK. VAT will be deducted from your order during checkout.

Duties and Taxes on Overseas Deliveries:
All overseas orders are sent Delivered Duty Unpaid (DDU) meaning the seller is responsible for ensuring goods arrive safely to a destination; the buyer is responsible for import duties. You may be charged import tax (duty) when your goods arrive. We have no control over this so please check what the rules are in your country.

Delivery to some countries can take longer than others depending on the local mail service.
Overseas orders weighing more than 2kg can only be shipped via a Courier service.

Our cut-off times for orders are: Monday - Friday 2pm

To find out the cost of a delivery please add the items you would like to order to the Shopping Cart and enter your Country in the Shipping Estimator.

• Prices for overseas delivery can be viewed after adding the item to the Shopping Cart

Returns

On Yer Bike (oybcycles.com) is happy to accept back any unwanted items for refund, within 30 days of purchase, providing the following terms are met:

1. All packaging must be intact so that the item is in a re-saleable condition
2. You include a copy of your receipt or your name, address and order number.
3. Return postage costs are covered by the customer (please also note that your original postage charge will not be included in the refund)

• returns should reach us within 30 days of the order
• ownership and risk remains with customers until we receive the goods back at our warehouse
• please state your reason for returning the item/items

If your item/items are faulty please contact us and await instructions from a member of our staff. DO NOT RETURN FAULTY ITEMS UNLESS INSTRUCTED!!

Due to the COVID-19 situation we have a temporary address for all returns:

Pram Tyres
74 Gunthorpe Road
Peterborough
PE4 7TP
(United Kingdom)

If you need to contact us regarding faulty items please use one of the following methods:

• Email: pramtyres@oybcycles.com
• Send a message through our contact page

PLEASE DO NOT RETURN ANY FAULTY ITEMS UNLESS INSTRUCTED TO BY A MEMBER OF OUR STAFF.

Guide to Fitting Pram Tyres and Inner Tubes

If you are just fitting a new inner tube:

1. Remove your wheel from the pram, (not always necessary but makes life easier).
2. Deflate the inner tube, once the air is out, pinch the tyre walls together to make it easier to lever off.
3. Use a tyre lever, or two levers if your tyre is tight, and lever one side of the tyre off the rim.
4. Remove the inner tube, and then you can take the tyre off completely.
5. Check the wheel for any sharp objects / rough surfaces that could cause a puncture
6. Check the tyre (if not replacing) for any sharp objects, do this by running your fingers around the inside carefully and remove foreign objects.
7. Once happy, put one side of the tyre back on the rim
8. Inflate your new inner tube just enough to shape it (a couple of pumps), this will make it much easier to fit - Don't try to fit a fully deflated "floppy" inner tube as you will probably nip it when fitting.
9. Insert the inner tube into the tyre with the valve in line with the valve hole in the rim
10. Push the valve into the valve hole
11. Now you can put the other side of the tyre on the rim, if possible do this with your thumbs as levering a tyre on can sometimes pinch the inner tube. If you do need to use tyre levers be careful not to damage the new tube.
12. Once the tyre is on you can inflate to the recommended PSI, you can use some Schwalbe Easy Fit to help the tyre slip into place under the rim bead. Its not always necessary but makes it easier. You can also use fairy liquid! but you'll need to clean that off after.
13. Finally, check to make sure the tyre bead is seated properly on the rim.
14. Now just put your wheel back on and you're good to go.

If you are replacing the tyre and the inner tube

1. Remove your wheel from the pram, (not always necessary but makes life easier).
2. Deflate the inner tube, once the air is out, pinch the tyre walls together to make it easier to lever off.
3. Use a tyre lever, or two levers if your tyre is tight, and lever one side of the tyre off the rim.
4. Remove the inner tube, and then you can take the tyre off completely.
5. Check the wheel for any sharp objects / rough surfaces that could cause a puncture
6. Once happy, put one side of the new tyre on the rim
7. Inflate your new inner tube only just enough so it has a "bit of shape", this will make it much easier to fit - Don't try to fit a fully deflated "floppy" inner tube as you will probably nip it when fitting.
8. Put the semi inflated inner tube in the valve hole of the wheel, and push the tube up into the tyre.
9. Now you can put the other side of the tyre on the rim, if possible do this with your thumbs as levering a tyre on can sometimes puncture the inner tube. If you do need to use tyre levers be careful not to damage the new tube.
10. Once the tyre is on you can inflate to the recommended PSI, you can use some Schwalbe Easy Fit to help the tyre slip into place under the rim bead. Its not always necessary but makes it easier. You can also use fairy liquid! but you'll need to clean that off after.
11. Finally, check to make sure the tyre bead is seated properly on the rim.
12. Now just put your wheel back on and you're good to go.

TIGHT & UNEVEN FITTING TYRES:

• Another useful tip for fitting tight tyres, or tyres that you are having trouble sitting evenly on the rim, is to warm them up first, on a radiator or in a warm airing cupboard. This makes them more pliable and a bit easier to fit.

MIS-SHAPED TYRES:

It is a good idea to warm up the tyre and manipulate it to get it as near to normal shape as possible. Mis-shaped tyres are fitted the same way as any other tyre, but special attention should be paid to the part of the tyre which is misshapen. Once the tyre is on the wheel you should inflate it a little at a time and make sure the misshapen part is not coming off the rim, if it is simply push it back into position and add a little more air.
ALWAYS KEEP MIS-SHAPED TYRES INFLATED TO THE MAXIMUM P.S.I.

• REMOVING A TYRE
• FITTING A TYRE