Delivery
All available delivery options will be shown during checkout. Not all delivery options are available all the time. The most popular options are shown below and apply to orders placed before 2pm:
Standard Delivery
- FREE-on orders over £25
- £1.50-on orders under £25
- UK only
- Royal Mail 2nd Class
- Order before 2pm for delivery in 2-4 business days
- Monday to Friday
Express Delivery £2.50
- Applies to all UK orders
- Royal Mail 1st Class
- Order before 2pm for delivery in 1-2 business days
- Monday to Friday
Our cut-off times for orders are: Monday - Friday 2pm
To find out the cost of a delivery please add the items you would like to order to the Shopping Cart and enter your Country in the Shipping Estimator.
Overseas Orders:
Due to new tax rules we are not currently able to process orders from countries outside the UK, including the Channel Islands and Isle of Man.
Returns
Unwanted items
On Yer Bike (oybcycles.com) is happy to accept back any unwanted items for refund, within 30 days of purchase, providing the following terms are met:
- All packaging must be intact so that the item is in a re-saleable condition
- You include a copy of your receipt or your name, address and order number.
- Return postage costs are covered by the customer (please also note that your original postage charge will not be included in the refund)
- returns should reach us within 30 days of the order
- ownership and risk remains with customers until we receive the goods back at our warehouse
- please state your reason for returning the item/items
If your item/items are faulty please contact us and await instructions from a member of our staff. DO NOT RETURN FAULTY ITEMS UNLESS INSTRUCTED!!
The address for all returns is:
If you need to contact us regarding faulty items please use one of the following methods:
- Email: pramtyres@oybcycles.com
- Send a message through our contact page
PLEASE DO NOT RETURN ANY FAULTY ITEMS UNLESS INSTRUCTED TO BY A MEMBER OF OUR STAFF.
